North Star Illumination – Terms, Conditions & Privacy Policy
Last Updated: November 3, 2025

Welcome to North Star Illumination (“Company,” “we,” “us,” or “our”). These Terms, Conditions, and Privacy Policy (“Agreement”) govern your use of our website, services, and any related systems for payments, invoicing, and marketing communications. By accessing or using our website, you agree to this Agreement. If you do not agree, please do not use our Services.

General Information
North Star Illumination provides marketing, consultation, installation, and payment services for professional lighting, décor, and related offerings. Our website allows customers to request quotes, make payments online, receive invoices, and subscribe to marketing updates or promotions. Use of our Services signifies your acceptance of these Terms and our privacy practices described below.

Eligibility
By using our Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction), legally able to enter binding contracts, and will use the Services only for lawful purposes.

Quotes, Orders & Payments
Quotes are valid for 30 days unless otherwise stated. Payments can be made securely via our online portal using approved processors such as credit or debit card, or ACH transfer. Electronic invoices are issued upon completion of an order or project stage. Deposits and completed work are non-refundable once installation or labor has begun. Orders canceled within 48 hours of a scheduled service may incur a cancellation fee.

Marketing & Communications
By providing your contact information, you consent to receive communications related to your services, quotes, invoices, and promotional offers. You may opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

Intellectual Property
All website content—including text, graphics, images, logos, and code—is the property of North Star Illumination or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, modify, distribute, or exploit any content without our written permission.

Limitation of Liability
To the fullest extent permitted by law, North Star Illumination shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our Services, including but not limited to loss of profits, data, or business opportunities, service interruptions, or unauthorized access to information. Our total liability shall not exceed the amount paid by you for the specific service in question.

Warranties & Service Limitations
Our Services are provided “as is” and without warranties of any kind, express or implied. We make reasonable efforts to maintain website performance but do not guarantee uninterrupted or error-free service.

Privacy & Data Collection
We collect personal information when you request services, make payments, or communicate with us. This may include your name, contact information, billing address, and limited payment details processed securely through third-party providers such as Stripe, Square, or QuickBooks. We also collect non-identifiable data such as IP address, browser type, and browsing activity using cookies and analytics tools to improve user experience and security. Your data is used to provide services, process transactions, send invoices, respond to inquiries, and deliver marketing or promotional updates. We will never sell or trade your information.

Payment Information
Payments are processed through secure third-party platforms in compliance with PCI-DSS (Payment Card Industry Data Security Standard). North Star Illumination does not store or access your full credit card details.

Cookies & Tracking Technologies
Our website uses cookies to enhance performance and personalize content. Cookies are small data files stored on your device that help us remember preferences, analyze site traffic, and support marketing efforts.

We use several types of cookies:

Essential Cookies for secure operation and payment processing
Performance Cookies to analyze usage and site improvements
Marketing Cookies for ads and remarketing through platforms like Google or Meta
Preference Cookies to remember user settings
You can manage or disable cookies through your browser settings. However, disabling them may impact website functionality.

Sharing Information with Third Parties
We may share limited data with trusted vendors that help us operate our website, process payments, manage marketing campaigns, or analyze performance. All third parties are required to handle your data securely and use it only as instructed by us.

Data Retention & Security
We retain information only as long as necessary for business, legal, or tax purposes. Financial and invoicing records may be kept for up to seven (7) years as required by law. We implement reasonable security measures to protect personal data, but no system is entirely secure, and we cannot guarantee absolute protection.

Your Rights
You may request access, correction, or deletion of your personal data or withdraw consent for marketing communications at any time by contacting us. Depending on your jurisdiction, you may have additional rights regarding data portability or complaints with a data protection authority.

Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect information from anyone under 18 years old. If such data is discovered, it will be promptly deleted.

Third-Party Links
Our site may include links to external sites for convenience. We are not responsible for their content or privacy practices and encourage users to review those policies separately.

Termination
We reserve the right to suspend or terminate your access to our Services at any time if we believe your use violates this Agreement or poses harm to our business or customers.

Changes to This Agreement
We may update these Terms and this Policy periodically. Updates will appear on this page with a revised “Last Updated” date. Continued use of our website after changes means you accept the revised Agreement.

Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Texas. Any disputes shall be resolved in the courts of Gregg County, Texas.

Contact Information
For questions about these Terms, our Privacy Policy, or to exercise data rights, please contact:

North Star Illumination
✉️ mascott@northstarillumination.com
🌐 www.northstarillumination.com